What is a JPay account?

JPay is a private company that partners with state, county, and federal correctional facilities across the country to provide safe, reliable, and convenient services for family and friends of incarcerated individuals and payment solutions for offenders, parolees, and probationers.

How do I make a JPay account?

Creating a user account

1. On the JPay home page, click My Account.
2. On the My Profile page, fill in the information then click Save. To learn more about your user account click here.

How do I add money to my JPay account?

On the JPay home page, on the Navigation menu, click Phone Time.

1. In the Add Funds to Phone Account box, click Buy Phone Time.
2. On the Phone Account page, in the Choose Offender list, select the offender you want to fund.

How much can you send through JPay?

You may refer to the JPay website for money order limits applicable in the state in which the recipient resides. Any money orders over $999.99 (or the maximum amount permitted in the relevant state) will be returned to you.

How much money can you send through JPay?

Does JPay show your address?

We do not normally link IP addresses to anything personally identifiable, which means that you remain anonymous even though we include your IP address in our aggregate information.

Is GTL the same as JPay?

GTL is the service provider for families with loved ones inside a Department of Correction Facility.

How long does it take for an inmate to receive a JPay?

How does Email work? JPay’s Email service provides a way for friends and family to write electronic letters to their incarcerated loved ones. Most inmates receive their email within 24 to 48 hours, and many can respond electronically as well.

How much is a JPay 5 tablet?

$69.99
Inmates can purchase the $69.99 tablet from a kiosk in their facility or someone can purchase it for them. To communicate with inmates, people can access JPay’s web platform or get the free JPay app on iPhone or Android.